Terms and Conditions
Updated April 1st, 2021
Prices are in US dollars, payment processed through PayPal.
Orders with a confirmed PayPal address are insured for total loss for an equivalent replacement item by us.
Please check your invoice for accuracy. In an event of a discrepancy, the invoice will be deemed correct.
All replica non-store orders cover the first $50 worth of shipping. Overseas shipping usually total between $100-$200.
Additional shipping costs will be added to your deposit amount.
Paying the deposit confirms your place in line, and the amount is deducted from the total price on your final invoice.
The deposit required to get started is typically 50% of your total order price, plus any additional shipping costs.
The deposit is not refundable, except at our own discretion.
The final invoice will be sent to you when your order is ready, with photos for your approval.
Orders ship when ready, after final invoice is paid and photos are approved.
If a custom order is completed, and the final invoice is not paid or the the photos not approved for 60 days, the item is considered ‘abandoned’ and the original deposit is forfeit.
Abandoned custom orders may be sold off. If you are unable to meet the final invoice, contact us ASAP.
Brokerage and import duties may apply. Items ship from Ontario, Canada.
Orders in Canada will be invoiced in Canadian dollars, converted at daily rate, plus applicable GST / HST
Swords and replica swords may be prohibited in your country. Check your local laws.
As each replica is crafted by hand, items may not be exactly as shown.
Items are offered “as-is”, with a photo of your specific replica accompanying the final invoice.
Lead times can vary, typically between 2-8 months. Average is 3-4 months.
After items have shipped, all sales are final. For support, drop us a line and we’ll aim to help!